Reform of Public Administration in Kosovo

Abstract

The reform of public administration in Kosovo is a crucial part of the state-building. With the administrative reform, the government aims to modernize its public administration, to strengthen its capacities and to make it more efficient and accountable. Post-conflict period in Kosovo since 1999 when begins the building of the new public administration in Kosovo until the start of the reform in administration represents a relatively challenging period for Kosovo. The reform of public administration in Kosovo is manifested in two ways: first, in relation to its own development structure and, second, in relation to the functions it performs, effects of its work and services that offers to institutions and citizens. Implementation of e-government in the public administration in Kosovo enables all categories of government fast services, at any time and from any distance, in order to fulfill citizens’ daily requirements. Electronic governance modernizes the administration and creates an efficient and responsible management at all levels of the administration. Through enabling of electronic services to citizens, Kosovo will be part of e-Europe.